Use Your Data. Get Better Results.
The largest companies in the world use Resultid to drive business outcomes
They turn the potential of qualitative data into quantitative decisions
Turn feedback into action and boost NPS scores 30%
NPS scores are incomplete without the actual verbatim feedback that provides necessary depth of context to truly understand the full customer experience. There is undeniable value in decoding customer comments and the underlying themes that impact your business: your team becomes proactive and recognizes opportunities to impact customers and operations. See how one company turned feedback into corrective action and increased NPS scores by 30%!
Market Reports
Customer Verbatims
Improve quality across global teams and markets
Global teams that effortlessly understand customer sentiment and issues in every market and language help support a rapid approach to innovation. The early detection of potential product issues can minimize warranty and recall costs, while patterns can emerge that identify opportunities to improve operational performance. See how one company manages 3rd party vendors using feedback from every market in the world to proactively address customer issues.
Customer Retention
Global Sales
Unlock R&D insights to drive confidence in innovation
In the ever-evolving landscape of technology automation, the secret to developing a successful platform may be as straightforward as listening to the customer. When that customer talks about your competitor, you can tune those vocalized needs into insights that guide your product development. See how a leader in marketing technology created a competitive edge in a saturated market by truly understanding the customer preferences, and the pain points to overcome, for an exceptional experience.
Organizational Efficiencies
Product Development
Identify an outage impacting 15K+ users after a product update.
After implementing a new product update, there was a surge in login issues impacting a significant portion of an apps user base. Using Resultid, they quickly identified the issue that was previously unnoticed due to resource constraints. This rapid detection led to immediate corrective action and a real business result that showcases the platform's ability to marrying qualitative text data with quantitative metrics for real-world business impact.
Customer Feedback
Research Insights
Unlock the Insights for Success
The Resultid Platform is designed to
Unlock product & revenue opportunities at scale
Get a Complete Picture
Automatically identify the critical themes impacting your business to drive improvements and enhance customer satisfaction. Discover and action the customer feedback found in surveys, reviews, interviews, and call transcripts.
Drive Business Impact with a Complete Picture
Leverage Existing Work
Build on a knowledge base to share across the organization that leverages you existing work, and updates as you learn new things. Your business brain continually develops and learns as relevant information is added to your analysis.
Retain & Reuse Relevant Info for Better Decisions
Implement Proactive Measures
Automatically track the key patterns and trends in all your text data to capitalize on emerging opportunities. Fuel innovation by delivering impactful outcomes to the entire organization.
Take Action With Informed Decisions
Understand Every Language
Eliminate language barriers to ensure a seamless understanding of the voice of your customers, and enhance the ability to make data-driven decisions that resonate globally across diverse markets.
Understand Every Customer in Any Language
Unlock the Enterprise Insights
